Jolee Privacy Policy
Effective Date: 25 June 2026
Last Updated: 25 June 2026
Jolee (“Jolee,” “we,” “our,” or “us”) is a job marketplace platform that connects employers and workers. This Privacy Policy explains how we collect, use, store, share, and protect your information when you use our mobile application, website, and related services (collectively, the “Services”).
By using Jolee, you agree to the collection and use of information in accordance with this Privacy Policy.
1. Information We Collect
We may collect the following categories of information when you use Jolee.
1.1 Account and Profile Information
- Full name
- Email address
- Phone number
- Profile photo
- Date of birth
- Gender
- Languages spoken
- Bio / work experience
- Skills and qualifications
- Average rating and related profile information
1.2 Job and Application Information
- Job applications submitted by workers
- Job postings created by employers
- Saved jobs
- Application history
- Employer and worker profile details relevant to hiring and job matching
- Job attendance or check-in records, including QR/code-based check-in data where applicable
1.3 Identity Verification and Uploaded Documents
- Profile images
- Identity documents
- Certificates and related verification documents
1.4 Communications and Messaging
- Chat messages exchanged between users
- Message metadata such as sender, receiver, and timestamps
1.5 Location Information
- Address information you provide
- Precise location obtained through your device when you use features such as “Use current location” or map-based job location tools
1.6 Device and Technical Information
- Device type and operating system
- App version
- Crash reports and diagnostic data
- App usage and analytics events
- Device or app instance identifiers
- Push notification token
2. How We Use Your Information
We use the information we collect for the following purposes:
- To create and manage your account
- To authenticate users through our custom backend login system
- To connect employers and workers on the platform
- To allow job posting, job browsing, job applications, and hiring workflows
- To support job attendance, check-in, and related operational features
- To enable in-app messaging and communication between users
- To verify identity, documents, and certificates
- To send service-related notifications, alerts, and updates
- To provide customer support
- To monitor app performance, reliability, and usage
- To prevent fraud, abuse, unauthorized access, and security incidents
- To comply with legal obligations and enforce our policies and terms
3. How We Share Information
We do not sell your personal information. We may share information only in the following situations:
3.1 With Other Users of the Platform
- Employers may view worker profile details, applications, skills, and verification information relevant to hiring
- Workers may view employer job postings and employer-related information made available through the platform
3.2 With Service Providers
- Cloud hosting and database providers
- Backend and infrastructure providers
- Analytics and crash reporting providers
- Push notification providers
- Customer support tools
- Other vendors who help us run the Services
3.3 For Legal and Safety Reasons
- Comply with law, regulation, legal process, or government request
- Enforce our Terms or other policies
- Investigate fraud, abuse, security issues, or illegal activity
- Protect the rights, safety, or property of Jolee, our users, or others
3.4 Business Transfers
- If Jolee is involved in a merger, acquisition, financing, reorganization, sale of assets, or similar transaction, your information may be transferred as part of that transaction, subject to applicable law.
4. Third-Party Services and Technologies
Jolee may use third-party services and infrastructure tools to support app functionality, notifications, analytics, performance monitoring, and backend operations. Depending on the version of the app and enabled features, these may include:
- Firebase Cloud Messaging (FCM) – to send push notifications and service alerts
- Firebase Analytics – to understand app usage and improve the Services
- Firebase Crashlytics – to detect, diagnose, and fix crashes and technical issues
- Backend infrastructure and administrative tools – to support authentication, messaging, verification workflows, and app operations
5. Data Retention
We retain personal information for as long as reasonably necessary to:
- Provide the Services
- Maintain user accounts and records
- Support business operations
- Resolve disputes
- Enforce agreements, and
- Comply with legal obligations
6. Data Security
We take reasonable administrative, technical, and organizational measures to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
7. Your Rights and Choices
Depending on your location and applicable law, you may have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate or incomplete information
- Request deletion of your personal data, subject to legal and operational requirements
- Object to or restrict certain processing
- Withdraw consent where processing is based on consent
- Request a copy of your data, where applicable.
8. Children’s Privacy
Jolee is not intended for children under the age required by applicable law to use the Services independently, and we do not knowingly collect personal information from children in violation of applicable law.
9. International Data Transfers
Your information may be stored and processed in countries other than your own, depending on where our servers, service providers, or partners are located.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our Services, legal requirements, or privacy practices. Your continued use of Jolee after any update means you acknowledge the updated Privacy Policy.
11. Contact Us
If you have any questions, requests, or concerns about this Privacy Policy or Jolee’s privacy practices, please contact us at:
Marcbe / Jolee Email: support@marcbe.com
